faq
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The Beacon is our main-floor studio — bright, design-forward, and curated by Upstaging Limited. It features styled vignettes, open space, and natural light perfect for photography, content creation, and intimate events.
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The Vault is our lower-level lounge and boardroom space featuring cozy seating, a kitchenette, a TV, a whiteboard, and flexible layouts. It’s ideal for meetings, workshops, and gatherings that need focus and flow.
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Yes! That’s our Full House option, giving you access to both The Beacon and The Vault. It’s perfect for events, content days, corporate workshops, or sessions needing multiple backdrops and zones.
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Photography/Studio sessions and Workshops you can book online. Gatherings and events are done through our inquiry system to curate the perfect experience!
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Yes! Lumen House is ideal for workshops, networking events, launches, tastings, strategy sessions, small celebrations, and community gatherings. For larger or more complex events, we recommend booking a package like The Illuminate or The Studio Social.
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Small items can be moved and returned lightly. For larger resets or full reconfigurations, we offer a reset option to ensure the space stays safe and beautifully styled. By caring for this space, we make it possible for everyone’s light to thrive. Respect guides everything we do - for the space, for each other.
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Absolutely. Catering and outside food is welcome and may be subject to a cleaning fee.
If you wish to have alcohol, you’ll need a Special Occasions Permit and insurance.
We offer a partnership discount with Bulles et Bières for an elevated bar experience and they handle the liability. We also have a partnership Posh Cheeseboards.
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The Vault includes a kitchenette with counter space, a small fridge, microwave and sink. Perfect for hosting, catering, and refreshments.
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Please arrive at your scheduled time. If you need early entry for setup, you can add extra buffer time to your booking.
You will be sent a one-time access code shortly before your scheduled time.
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Rescheduling is available with adequate notice, depending on availability. Refund policies vary based on booking type and processing fees.
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To protect our staging and textiles, Lumen House requires clean, indoor shoes. Creative socks are encouraged, and slippers are welcome.
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No, but we love our fuzzy family members too! No pets ensures our studio remains clean and bright for us to all shine.
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We have limited free parking, off Oxford Street, to the west of the building. GPS 210 Oxford Street. There is ample parking on the N/W corner of Richmond & Oxford at the CIBC bank and at the Grocery store., in addition to street parking.